Shipping policy
Processing Time All products are made to order and fulfilled by our production partner, Gelato. Orders are typically processed and dispatched within 3–5 business days.
Estimated Delivery Times After dispatch:
- United States: 3–7 business days
- Europe: 5–10 business days
- Australia / New Zealand: 7–14 business days
- Rest of World: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Tracking A tracking number will be emailed to you once your order ships.
International Orders International customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery. These charges are not included in the product price or shipping cost.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at hello@mhillphoto.comwithin 14 days of the expected delivery date and we'll make it right.
Contact hello@mhillphoto.com | Des Moines, IA, United States